FAQ

Shipping

Where do you ship?
We currently ship across the United States.

How long does delivery take?
Orders are processed within 1–2 business days. Standard delivery typically arrives within 5–9 business days after dispatch. You'll receive a tracking link by email as soon as your order ships.

How much is shipping?
Shipping rates are calculated at checkout based on your order. Any current free-shipping thresholds will be shown in your cart.

Orders & Tracking

How do I track my order?
Use the tracking link in your shipping confirmation email, or log in to your account and open Orders. Need help? Email info@zevtero.com with your order number.

Returns & Refunds

What is your return policy?
We offer a 30-day return window on eligible items in their original condition. See our Refund Policy for full details.

How long do refunds take?
Once we receive and inspect your return, refunds are issued to your original payment method within 5–10 business days.

Payments

What payment methods do you accept?
We accept all major credit and debit cards and popular digital wallets. All payments are processed securely.

Contact

Still have a question? Email info@zevtero.com or call (206) 755-8314, Monday–Friday, 9:00 AM – 5:00 PM PST. We respond within 24 hours.